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Cisco Cloud Management | Simple As Toast

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This Case Study is a Work in Progress

 

Cloud Management Tool Alignment

 

The Goal

 

To standardize Interactions, components, data visualizations and visual design across the line of Business Edition Cloud Management tools (BE 4000/6000 ).

 

 

User Experience Strategy

 

Align the interaction and visual treatments with all other emerging products within our organization.

     Standardize with the Symphony components library

     Exposing the navigation and progress

     Manage errors through on page validation

 

Collaborate with Arcana , a third party dev team, for straightforward development.

     Enable continuous development

     Provide system navigation and visuals

     Focus Infra UX effort on key features

     Visual design

Feature Enhancements

 

     Auto Attendant

     Setup Assistant (Nav)

     Hunt Groups

     Troubleshooting Dashboard

     Voicemail

     Software Upgrade

     Call Park

     Paging

     Night Service



 

Customer Grid

 

     Align formatting and pattern with BE 6000

     Using a common header and grid

     Implementing the Detail Panel is ahead of the BE 6000 production timelines







 

Session Initiation Protocol (SIP)

 

     Creating a configuration flow in a modal-like window

     Align Navigation convention with BE 6000

     Common input components

     Common “Next” button for guidance and forward progress






Auto Attendant

 

     Communicate progress with left navigation

     Communicate complex relationships with simple visuals